.chat-faq-root{position:fixed;bottom:20px;z-index:99999;font-family:Arial,Helvetica,sans-serif;display:flex;flex-direction:column;align-items:center}.chat-faq-panel{display:none;background:#fff;border-radius:8px;box-shadow:0 8px 30px rgba(0,0,0,.2);overflow:hidden;margin-bottom:10px}.chat-header{padding:10px 12px;display:flex;justify-content:space-between;align-items:center}.chat-body{padding:12px;max-height:80vh;overflow:auto;background:#fafafa}.faq-list{margin-bottom:8px}.faq-item{margin-bottom:6px}.faq-question{width:100%;text-align:left;padding:8px;background:#fff;border:1px solid #eee;border-radius:6px;cursor:pointer;font-weight:600}.faq-answer{display:none;padding:8px;margin-top:6px;background:#fff;border-radius:6px;border:1px solid #eee;white-space:pre-wrap}.chat-contact-prompt{margin:8px 0;text-align:center}#chat-faq-form input,#chat-faq-form textarea{width:100%;box-sizing:border-box;padding:8px;border:1px solid #ddd;border-radius:4px}#chat-faq-form button[type="submit"]{border:none;padding:8px 12px;border-radius:4px;cursor:pointer}#chat-faq-open{display:inline-flex;align-items:center;justify-content:center;height:48px}#chat-faq-open .label{display:block;text-align:center;width:100%}.chat-faq-button{position:relative}.chat-faq-button .label{position:relative;z-index:2}@media (max-width:480px){.chat-faq-panel{bottom:72px}}